Q: We've purchased this item before and the texture is rough, rather than the smooth chrome shown here. What is the texture of the item?
A: The current lot of collars shipping would be smooth
Q: I am trying to take apart my whole faucet mechanis on my kegerator. I have taken the faucet off the shank, but how Dow I remove the faucet coupling nut from the shank? Thanks! I'm hoping to replace most of this whole apparatus.
A: The coupling nut rests on a ferrule on the shank. The shank itself would need to be removed in order for the coupling nut to come off by design.