Q: Is this supposed to come with the spigot lock ring and gasket? It appears so from the description. Mine came without anything else and leaks like crazy.
A: the item does not currently ship with the lock ring and gasket as the intention from the manufacturer is to use the one currently on the spigot
Q: Can you please get an appropriate gasket made to fit this thermowell? If you use this product on a Speidel with the stock orange lock ring and the gasket it cane with, true, it holds it in place but it does not prevent it from leaking. Thankfully I tested it before Brew Day. I had to Jimmy rig a two-sided gasket to fit on both sides of the metal plate. Ideally, a rubber ring that can fit over the edge of the metal plate of the thermowell would work the best. Look to NorCal Brewing Solutions and the type of custom gasket they have made to fit their Speidel additions. It hugs both sides and the edge of the plate. Fwiw, their gasket does Not fit your item as your plate is too thick. If you guys make this adjustment, I'll give 5 million stars
A: Thank you for the feedback and information! We will take a look at the gasket provided through the other supplier to see what wem ight have avalable to us through on of our vendors to add to the site