Terms of service

Policies, Terms, and Conditions:

The terms, policies, and conditions (collectively known as "Conditions") described below govern the use of this site (referred to as "Adventures in HomeBrewing" or "site"). Your use and/or placement of any order with Adventures in HomeBrewing indicate your acceptance of these conditions.


Coupons/Promotions

Discounts cannot be combined with any other offers, promotions, or discounts, including already discounted products. Minimum Advertised Pricing (MAP) are not included in Coupons or Promotions. 

Promotions and coupons are not valid on previously purchased merchandise, clearance merchandise, Blichmann Engineering items, Anvil items, Ss Brewtech, Still Spirits Distilling Equipment, Tapcooler Counter Pressure Bottle Filler and Accessories, Limited Release Wine Recipe Kits, Brewmaster Stainless Steel brew kettles, BrewBrewBuilt or BrewJacket items, Grainfather items, Brewer's Edge Mash & Boil, Braumeister, 5 and 10 Gallon new or used Oak/Whiskey Barrels, Cannular Brands and Cans, 7.6 Gal Kegmenter, Speidel Brand, FermZilla Brand, all Limited Edition Wine Recipe Kits, Draft Jockey Boxes, Kegerators, Tilt Products, and e-gift cards or taxes.

For all promotions, quantity is limited to stock on hand. No rain checks will be issued unless specifically stated in promotion details. Any promotion can end without notice. Coupons have no cash value and may only be used for the items intended. Coupon expiration times are Central Standard Time (CST).  While we try to ensure accuracy, we reserve the right to correct any errors in pricing, descriptions and to cancel or refuse to accept any order based on an incorrect price or description. Such corrections may be made even after an order is accepted.

 

Rewards Program

Some items are not included in our Rewards Program due to MAP pricing guidelines. Excluded items: Blichmann items, Anvil items, Ruby Street items, Speidel items, Ss Brewtech items, Grainfather items, Kegerators, and Winery Grade Fermenters. If an item page does not indicate the number of reward points to be awarded upon purchase, then the item does not qualify for rewards. Rewards must be redeemed online for gift certificates. Full details of our rewards program can be viewed here: AIH Rewards Program.

e-Gift Cards
  • E-Gift Card/Certificate purchases do not qualify for the promotion "Free $20 Gift Cert on Orders $100+". All other products qualify.
  • The following forms of payment are accepted for e-Gift Cards: Visa, MasterCard, American Express, Discover, and Paypal.
  • An e-Gift Card can be redeemed only through www.homebrewing.org.
  • If you use your e-Gift Card to make a purchase at the website and your purchase does not exhaust the credit balance on your e-Gift Card, then you may use the remaining balance for future purchases, subject to the restrictions set forth herein. If you use your e-Gift Card to make a purchase at the website which exceeds the credit balance, you will have to use another payment method to pay for the remainder of your purchase.
  • No Dormancy Fee: AIH will not assess a service fee or dormancy fee with respect to an e-Gift Card.
  • An e-Gift Card cannot be used toward the purchase of a new Gift Card.
  • Additional credit cannot be added to an e-Gift Card after it has been issued by AIH.
  • No e-Gift Card is redeemable for cash except as otherwise provided by law.
  • An e-Gift Card is not a credit card or debit card.
  • A holder of an e-Gift Card can obtain balance at any time by contacting customer service at hops@homebrewing.org.

General Promotion Exclusions

Discounts cannot be combined with any other offers, promotions, or discounts, including already discounted products.

All promotional offers exclude:

  • All Grain sacks & grain sold by the pound, 
  • e-Gift cards,
  • Ultimate Craft Brewery in a Box - Stainless Steel Beer Making Starter Kit
  • Grainfather products;
  • Anvil/Blichmann equipment,
  • Still Spirits Distilling Equipment,
  • Tapcooler Counter Pressure Bottle Filler and Accessories,
  • Tilt products,
  • Cannular Brands and Cans,
  • Jockey Boxes,
  • Brother Justus Whiskey Barrels,
  • Brewer’s Edge Mash And Boil Electric Brewing Systems,
  • Grain Storage & Scale Kit,
  • Dual-Stage Temp Controller,
  • Inkbird Dual-Stage WiFi Temp Controller,
  • Perlick Faucets,
  • Limited Edition Wine Recipe Kits (including RJS Cru Specialty, RJS Restricted Quantities, Winexpert Après Dessert, and Winexpert Limited Edition Wines)

All offers exclude taxes, shipping & handling charges, and processing fees.

Percentage off a single product applies to the most expensive, eligible item in your cart.

Beer Recipe Kit promotions apply to the recipe kit of lesser value and do not included yeast and priming sugar options.

Promotional e-Gift Cards
  • A "Promotional Gift Card" is issued in the form of a virtual e-card and is given away by AIH as part of an awards, loyalty, or promotional program without any money or other thing of value being paid directly in exchange for the e-gift card. 
  • A promotional e-Gift Card offered when you purchase a product will be issued to you automatically via email after the sale has been completed. Promotion gift cards will never be issued as a physical gift card. 
  • A Promotional e-Gift Card can be redeemed only through www.homebrewing.org.
  • If you use your Promotional e-Gift Card to make a purchase at the website and your purchase does not exhaust the credit balance on your Promotional e-Gift Card, then you may use the remaining balance for future purchases, subject to the restrictions set forth herein. If you use your Promotional e-Gift Card to make a purchase at the website which exceeds the credit balance, you will have to use another payment method to pay for the remainder of your purchase.
  • Promotional e-Gift Cards are not redeemable for cash.
  • Rewards Points/Reward e-Gift Certificates and Promotional e-Gift Certificates expire 12 months from date of issue.
  • Adventures in Homebrewing (“AIH”) is under no obligation to restore lost Promotional e-Gift Cards.
  • A Promotional e-Gift Card cannot be used toward the purchase of an Adventures in Homebrewing e-Gift Card.

Taxes

Adventures in Homebrewing shall automatically charge and withhold the applicable sales tax for orders to be delivered to as applicable. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.


Out-of-Stock Products

We will ship your product as it becomes available. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.

Products

All products are described to the best of our ability. If you have questions, please ask before purchasing. Do not assume anything from an image as stock images are sometimes used.

Privacy
Our full privacy policy can be viewed here: Privacy Policy / GDPR

Order Acceptance Policy

Your receipt of electronic or other forms of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Adventures in Homebrewing reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

Credit Cards

We accept the following credit cards: Visa, MasterCard, American Express, and Discover. There is no surcharge for using your credit card to make purchases with Adventures in Homebrewing. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.

Money Orders, Cashiers Checks, Company Checks, & Personal Checks

Adventures in Homebrewing accepts money orders, cashier's checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier's check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.

Shipping Policy

Shipping Time - Most orders will ship within 24-48 hours of receiving. We try to ship the next day, provided the product(s) ordered are in stock. During the months of Nov, Dec, Jan, and Feb, we often experience slight delays after sales. AIH will work as efficiently as possible to ensure all orders are shipped promptly. Our goal is to get all orders out as quickly as possible but delays can happen.

Expedited Shipping Policy
Orders processed using the expedited shipping methods UPS 3 Day Select, UPS 2nd Day Air, and UPS Next Day air will be processed on the same business day if placed before 2 pm EST, or the following business day if placed after 2 pm EST. UPS does not consider the day of collection, Weekend Days, or holidays falling during the week, as transit days. Please contact us before ordering if items are needed ASAP so we can provide guidance on the best method to select before placing the order.


Please do not assume anything when it is time sensitive

Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement. We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Adventures in Homebrewing or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.


Estimated Transit Times (UPS or Amazon Ground Shipping):

UPS Shipping Estimates from Roseville, MN


Free Shipping & Flat Rate Shipping Options apply only to the lower 48 States (USA)

Orders may ship via UPS (see estimated transit times above) or USPS (transit time up to 3-10 days) or Amazon Shipping. Free Shipping is not available to PO Box addresses. APO & FPO addresses do not qualify for Free Shipping.

The following items are excluded from all Free Shipping & Flat Rate Shipping options and Standard Shipping Rates will always apply:

  • Carboys, Fermenters, and Buckets
  • Sacks of Grain - 20 lb - 75 lb
  • Glass Bottles (cases)
  • Burners
  • Sprecher 1 Gallon Soda Extracts
  • All Keggles (15+ Gallon Brew Kettles)
  • All Brutus Brew Stands
  • Select Kettles and Mash Tuns
  • Barley Crusher Grain Mills
  • Growlers of LME
  • All Kegs & Kegging Systems
  • All Wine Recipe Kits
  • All Beer Brewing Equipment Kits
  • Clearance Items
  • Dropship Items
  • Floor Corkers
  • Copper Still 15 Gallon
  • Grainfather Brewing Systems (G30, G40, S40, G70, & Glycol Chillers)
  • Master Vintner Wine Making Starter Kits
  • Blichmann/Anvil Brewing Systems

 


Multiple Product Orders

For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.

What items can be returned?

We guarantee our products to be high quality, properly shipped, and to perform as advertised

If your product is damaged in shipping please notify us within 48 hours of receipt. Please keep all contents and packaging in case a return is necessary.

If your product fails to perform as advertised, please notify us within 60 days of receipt to receive a replacement product or store credit equal to purchase price of the defective product. Store credits can be applied to a future purchase made within one year of your original purchase. Once an item has shipped, we are unable to offer a refund.

Who pays for return shipping?

We take pride in providing quality products and service to our customers. In the event of a shipment error or a damaged/defective item, Adventures In Homebrewing will be responsible for the cost of standard ground return shipping for returns made within 60 days of the purchase date. In all other cases, if the customer wishes to make a return within the 60 day return window the customer is responsible for scheduling and paying for return shipping via the carrier of their choice. Please contact customer service (hops@homebrewing.org) for additional assistance.

By placing an order, you are accepting these terms

Send returns to:

Homebrew Warehouse
ATTN: Returns
2221 Highway 36 West Roseville, MN 55113

**NOT a Retail Location

 

Mobile Message Service Terms and Conditions

The Adventures in Homebrewing mobile message service (the "Service") is operated by Adventures in Homebrewing (“AIH”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. We may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

Text messages may be sent using an automatic telephone dialing system or other technology. Your consent to receive autodialed marketing text messages is not required as a condition of purchasing any goods or services. If you have opted in, the Service provides updates, alerts, information, promotions, specials, and other marketing offers (e.g., cart reminders) from Adventures in Homebrewing via text messages through your wireless provider to the mobile number you provided. Message frequency varies. Text the single keyword command STOP to +1 (888) 323-7160 to cancel at any time. You'll receive a one-time opt-out confirmation text message. If you have subscribed to other Adventures in Homebrewing mobile message programs and wish to cancel, you will need to opt-out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, email hops@homebrewing.org.

We may change any shortcode or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a shortcode or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. You agree to maintain accurate, complete, and up-to-date information with us related to your receipt of messages, including, without limitation, notifying us immediately if you change your mobile number. 

You agree to indemnify, defend, and hold us harmless from any third-party claims, liability, damages, or costs arising from your use of the Service or from you providing us with a phone number that is not your own.

You agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

 

Typographical/Shipping Errors

In the event a product is listed at an incorrect price due to typographical error, shipping error, image error, or error in pricing information received from our suppliers, Adventures in Homebrewing shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Adventures in Homebrewing shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Adventures in HomeBrewing shall issue a credit to the customer's credit card account in the amount of the incorrect price.

 

Customer

You are responsible for all shipping costs associated with an incorrect address, quantity ordered, or any other errors on your part. We will do our best to ease the pain of return shipping. Please double-check your order before submitting it.

 

Links

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Adventures in Homebrewing. is not responsible for the operation of or content located on or through any such site.

 

Copyright and Trademark Notice

This site is owned and operated by Adventures in Homebrewing. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly, and arrangement thereof, are the sole property of Adventures in Homebrewing, Copyright © 1999-2023, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without Adventures in Homebrewing's prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties.

Other Conditions

These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Adventures in Homebrewing signs them or not. Adventures in Homebrewing reserves the right to make changes to this site and these Conditions at any time.